But because Ryan Beck used a Microsoft server app, and its culture was more familiar with that, the merged company wanted to stick with what the acquiring firm knew best. Some in the IT department of Gruntal were unhappy with that decision. "They were Sybase zealots," says Sukovich. "It almost gets into a kind of religious war. But I'm more concerned about end results. The end users are happy, and so am I." At one point, just after the merger, Sukovich says he experimented with Sybase running on Linux with Intel hardware. "That worked phenomenally well on our development system," he says. Ryan Beck's hardware is now a pure Intel cluster with Itaninum CPUs.
Certain elements of the backend remain the same, most notably an Ascential DataStage data warehouse, originally purchased through Sybase in 2000. At the time, the firm had no centralized data storage, and matters were chaotic. From the firm's outsourced clearing-house, hundreds of megabytes of stock trading and market information got dumped every night into multiple places. Each department throughout the firm did its own processing of that data. The result: no numbers matched. Accounting and payroll and management, for instance, would each have a different figure for total commission brought in by a broker on a particular client's account.
With the backend fully in place and the dust finally settled on the merger, Ryan Beck IT was finally free to explore BI options this year. The dashboards are pretty basic at this point, showing a dozen or so key metrics, including expenses and revenue by branch, by product and by geographic area. At this point, too, only executives receive the dashboards. Ad hoc queries are generally handled with a spreadsheet out of FoxPro, though sometimes the firm uses analytics from Crystal Reports. Turnaround time on a typical ad hoc query is fairly quick, usually 24 hours, Sukovich says.
The goal now is to fine-tune the BI application with feedback from the firm's end users, who at this point cannot build OLAP cubes on their own. "If they want data captured, they need to come back to us," says Sukovich. "Ideally, we'd like to have a catalog, an analysis gallery, so someone can go out and pick and choose what they want to look at and drop it into their dashboard." He says IT will be able to accomplish this with the current Microsoft platform. "We just haven't got there yet."