Fluke's TruView Live Monitors Cloud, SaaS Apps - InformationWeek

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5/21/2015
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Fluke's TruView Live Monitors Cloud, SaaS Apps

A new hosted service from Fluke Networks uses physical and virtual appliances to monitor cloud application performance.

IoT World: Separating Smart And Dumb Things
IoT World: Separating Smart And Dumb Things
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Fluke Networks has announced a new hosted service, TruView Live, to monitor the availability and performance of SaaS and cloud applications, including Office 365, Salesforce.com, and Google Apps.

IT departments have little control over SaaS and cloud applications, and when complaints about poor performance surface, it can be hard to pinpoint the source of the problem. TruView Live aims to make it easier for IT administrators to gather basic yet essential details about application performance.

The service includes both hardware and virtual sensors that measure key performance indicators, including application availability and the sources of delays, whether from the network, client, DNS, or server.

A dashboard provides a simple view of real-time and historical metrics. Administrators can set alerts if delays of specific applications cross predefined thresholds.

Fluke offers three kinds of sensors. The TruView Pulse is a hardware device approximately the size of a TV remote. It has a single Ethernet port and gets its power over Ethernet as well. It's designed to be deployed at branch and remote offices.

(Image: Fluke Networks)

(Image: Fluke Networks)

The Virtual Pulse is a software package that can be deployed on Linux and Windows machines, including servers and laptops. It can be used to help identify problems for remote users experiencing application or network issues.

The Global Pulse is also software. It's deployed in AWS and can be spun up across nine of Amazon's Availability Zones. It's designed to serve as an outside reference point used when monitoring performance of a cloud application.

Competing Views

TruView Live isn't the only option for monitoring Web application performance from a network perspective. The startup ThousandEyes offers software agents that can monitor SaaS application performance from branch offices and data centers, and provide details on latency, packet loss, and bandwidth problems.

[Want to see how Amazon is bidding for continued dominance in cloud infrastructure? See Amazon Seeks Next Generation Of Cloud Users.]

Another startup, NetBeez, offers low-cost hardware-based agents for distributed network monitoring of Web applications. The agents check DNS and HTTP, and run Ping, Traceroute, and Iperf tests to help diagnose network issues with cloud services. The agents connect to a management server that runs as a VM in a data center, and that can also be deployed in AWS or Google.

Pricing

TruView Live is a hosted service, so Pulses send data back to the service. Customers access their dashboards via a portal. Hardware and software Pulses are also provisioned and managed via the portal.

Fluke offers TruView Live at four pricing tiers: Core, Pro, Business, and Enterprise. At the Business tier, a 1-year contract for 25 monitored services is $948, plus $79 per month per hardware Pulse. For Enterprise pricing, contact Fluke Networks directly. TruView Live is available now.

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Drew is formerly editor of Network Computing and currently director of content and community for Interop. View Full Bio
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