BYOE Era: How IT Can Lead - InformationWeek

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BYOE Era: How IT Can Lead

How can IT leaders meet the challenge when enterprise teams "go rogue" and implement new products and services without IT buy-in?

There are plenty of challenges involved in leading an IT organization in the era of Bring Your Own Everything (BYOE), but there are also plenty of opportunities.

That message became clear at the InformationWeek Conference in Las Vegas March 31 through April 1.

Executive presentations and panel session discussions here covered the full gamut of BYOE possibilities, including Bring Your Own Device, Bring Your Own Cloud, and even Bring Your Own Infrastructure.

During a panel session on April 1, IT leaders from Dish Network, Coca-Cola Bottling Co. Consolidated, and H.D. Smith shared their experiences in dealing with parts of the business that have "gone rogue" by circumventing IT when implementing products and services.

Rob Dravenstott, VP of IT application development and testing with Dish Network, shared the story of a "shadow IT" project that helped change the way IT operates at Dish Network. According to Dravenstott, a team in marketing used a corporate card to sign up for infrastructure-as-a-service, and stood up a server to take care of some marketing functions. All this was done without IT's knowledge.

Dravenstott noted that, fortunately, the shadow IT project was not used for a core part of the marketing infrastructure and did not have access to customer data because, eventually, it ended up getting hacked.

Read the rest of this article on Enterprise Efficiency.

Susan Nunziata leads the site's content team and contributors to guide topics, direct strategies, and pursue new ideas, all in the interest of sharing practicable insights with our community.Nunziata was most recently Director of Editorial for EnterpriseEfficiency.com, a UBM ... View Full Bio

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Alison_Diana
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Alison_Diana,
User Rank: Author
4/3/2014 | 9:30:52 AM
Re: BYOD -> BYOE
This concept of BYOE only further underscores how vital it is for IT to truly know, understand, and empathize with what business users want, need, and actually demand. If IT knows users' pains, they can enable (and control the security and governance of) BYOE, as we've seen companies do with BYOD and cloud. For example, some companies created their own app stores where they offer users not only business-oriented apps but also include a full range of games and other entertainment apps, knowing full well that this is how people use their phones and tablets. This way, IT controls security and viruses but users can still play the Bird game of the month, shop on eBay or Amazon, and get their work done. It takes time. It takes money. But there are solutions and service providers to help.
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