CIO Profiles: Rick Peltz Of Marcus & Millichap Investment Services - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
IT Leadership // CIO Insights & Innovation
News
6/29/2011
04:20 PM
50%
50%

CIO Profiles: Rick Peltz Of Marcus & Millichap Investment Services

This CIO is looking forward to connecting mobile computing with various forms of video communications to help the sales force.

Career Track



Rick Peltz

Rick Peltz
Sr. VP and CIO, Marcus & Millichap Real Estate Investment Services
How long at current company: I've been with Marcus & Millichap, which provides investment real estate brokerage services, for 14 years.

Career accomplishment I'm most proud of: We built an application called iMpact that lets commercial real estate agents rapidly input data into a listing proposal or marketing package through a WYSIWYG interface. It automatically imports property information, data on comparable nearby properties, and more, then exports the data to a SQL server that dynamically populates our e-marketing, print, and Internet media. It's really streamlined our processes.

Most important career influencer: My former manager, Guenther Braun, who was a VP at Bank of America, gave me the opportunity to transition to management. He mentored me along the path, provided projects that challenged me, and allowed me to grow, while supplying the necessary management training.

Decision I wish I could do over: IS professionals, including me, continued developing and building desktop solutions for too long. We should have transitioned to Web-based solutions across multiple operating systems earlier.

On The Job


IT budget: $7.5 million

Size of IT team: 25 employees

Top initiatives:

  • Enterprise videoconferencing: This system enables desktop-to-conference room video connections though our Cisco VoIP telephony platform, which connects more than 80 offices.
  • Mobile and PDA computing platform: We've released our first-generation iPhone and Android apps. Our plan is to expand these to allow access to market, listing, and research information; increase lead generation; and provide faster communications to clients and other agents.
  • Social networks: We'll expand the use of social networks for lead generation and other uses.

How I measure IT effectiveness:We conduct help-desk surveys from each agent after he or she receives service from our department. The index rates each agent's satisfaction with the service call. For the past five years, we've rated better than the Help Desk Institute's average index.

Vision


The next big thing for my company will be ... to connect mobile computing with various forms of video communications. This will let our sales force communicate and process property listings via their laptops, tablets, and PDAs.

Lesson learned from the last recession: It's important to remain in constant communication with my department and assist if needed. I'm available to discuss staffers' issues, both personal and business related, as well as keep them informed on how the company is performing.

Kids and tech careers: We encouraged our kids to study whatever they wanted and select careers that interested them. They didn't enter the technology realm.

Personal


College: Marquette University

Leisure activities: Golf, fishing, traveling, and spending time at our Wisconsin vacation home

Favorite president: John F. Kennedy, a visionary leader who wasn't afraid to take on new challenges

Tech vendor CEO I respect the most: Apple's Steve Jobs

If I weren't a CIO, I'd be ... owner of a sports, cigar, cocktail, and wine bar

Ranked No.62 in the 2010 InformationWeek 500

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
Slideshows
9 Steps Toward Ethical AI
Cynthia Harvey, Freelance Journalist, InformationWeek,  5/15/2019
Commentary
How to Assess Digital Transformation Efforts
Lisa Morgan, Freelance Writer,  5/14/2019
Commentary
Is AutoML the Answer to the Data Science Skills Shortage?
Guest Commentary, Guest Commentary,  5/10/2019
White Papers
Register for InformationWeek Newsletters
Video
Current Issue
A New World of IT Management in 2019
This IT Trend Report highlights how several years of developments in technology and business strategies have led to a subsequent wave of changes in the role of an IT organization, how CIOs and other IT leaders approach management, in addition to the jobs of many IT professionals up and down the org chart.
Slideshows
Flash Poll