Cisco Lands Bank Of AmericaTelePresence Deal - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
IT Leadership // CIO Insights & Innovation
Commentary
3/29/2010
11:03 AM
Bob Evans
Bob Evans
Commentary
50%
50%

Cisco Lands Bank Of AmericaTelePresence Deal

Bank of America is installing more than 200 Cisco TelePresence units across the globe in what Cisco said will be its largest TelePresence installation. The large-scale program will be used only for internal collaboration with no plans for customer-facing applications as yet.

Bank of America is installing more than 200 Cisco TelePresence units across the globe in what Cisco said will be its largest TelePresence installation. The large-scale program will be used only for internal collaboration with no plans for customer-facing applications as yet.From a Cisco press release:

Bank of America Chief Technology Officer Marc Gordon said deploying Cisco TelePresence will provide the bank with significant, sustainable benefits.

"This global Cisco TelePresence deployment will help our associates collaborate and integrate even more effectively as we deliver all of our capabilities to customers and clients worldwide," he said. "This is an example of our commitment to use innovative technology to address real business opportunities.

"The technology also will help associates better manage work-life balance by providing flexible meeting options, and in some cases reducing the need to travel."

The new pact calls for a 7-fold increase in the number TelePresence systems at use within Bank of America, from 28 up to the 200 that will be installed by the end of the year.

In the press release announcing the deal, Bank of America said it expects to gain these and other benefits from the expanded rollout and availability of the TelePresence systems, which in recent months have become a red-hot product for Cisco and its customers: self-service scheduling is all done online; collabortion apps are "plug-and-play"; one meeting can include participants from up to 48 locations; and users can record and share the high-quality video the systems employ.

Also, Bank of America said its expanded deal with Cisco includes a managed-services contract calling for Cisco to be responsible for the following:

1) Simplified adoption and management: The managed service approach allows the bank to deploy TelePresence quickly and under a unique arrangement, obtain full service from Cisco. Cisco will install, support, refresh and maintain the TelePresence equipment. Cisco also will provide active monitoring, technical support and concierge service.

2) Use of existing facilities: Bank of America can take advantage of its own facilities and core data network.

3) Intercompany collaboration: Cisco will work with its certified channel and service-providers to enable Bank of America associates to use Cisco TelePresence to meet with external partners who also have TelePresence technology.

To see a video clip of comments from Bank of America CTO Gordon, click here.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
News
Think Like a Chief Innovation Officer and Get Work Done
Joao-Pierre S. Ruth, Senior Writer,  10/13/2020
Slideshows
10 Trends Accelerating Edge Computing
Cynthia Harvey, Freelance Journalist, InformationWeek,  10/8/2020
News
Northwestern Mutual CIO: Riding Out the Pandemic
Jessica Davis, Senior Editor, Enterprise Apps,  10/7/2020
White Papers
Register for InformationWeek Newsletters
Video
Current Issue
[Special Report] Edge Computing: An IT Platform for the New Enterprise
Edge computing is poised to make a major splash within the next generation of corporate IT architectures. Here's what you need to know!
Slideshows
Flash Poll