re: P&G CIO: There's A Better Way To Create Software
I received this comment via email, posting below with permission:
According to Eric von Hippel's "Democratizing Innovation" (MIT Press, 2006, open source), user-centered innovation provides the most rapid type of innovation: product breakthroughs as opposed to product evolution from the vendor. This argues for a new software product architecture. We (I'm a software designer) typically build closed systems, software with focused feature sets and limited configurability. To foster innovation, we should really build toolkits, not single-purpose end products. Software buyers would then enhance and tune the toolkit for their particular needs.
The IT people who are being consolidated out of a job would have something new to do.
Nexus Technologies Inc.