From mobile apps to testbeds on wheels, creative thinkers at government agencies are finding ways to better serve the public.
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In government IT, "doing more with innovation" is the big opportunity. Beyond just cost cutting, government tech teams are coming up with creative ways to offer new and improved services to their internal users and to the public.
For the fourth year in a row, InformationWeek Government set out to identify the top technology innovators at all levels of U.S. government--federal, state, and local. The 15 profiled here were chosen by our editors as InformationWeek's 2012 Government Innovators. Their fresh approaches take many forms, from mobile applications that put government information into the hands of on-the-go citizens to new cloud services.
For example, technology deployed by the Department of Homeland Security's Customs and Border Protection (CBP) organization is hastening the screening process for pedestrians entering the U.S. from Mexico.
The lanes that guide people through the process have gates with interactive screens that provide instructions in English and Spanish, document readers, and biometric fingerprint scanners. The system, which prepares pedestrians in advance of interacting with a CBP officer, offers several advantages. Officers are ready with information on pedestrians before engaging with them, and they can take action if someone is deemed a threat.
Mobile officers with handheld devices can scan travel documents and run database queries to further expedite processing. The system has cut processing time by up to 34%, the CBP says.
How Enterprises Are Attacking the IT Security EnterpriseTo learn more about what organizations are doing to tackle attacks and threats we surveyed a group of 300 IT and infosec professionals to find out what their biggest IT security challenges are and what they're doing to defend against today's threats. Download the report to see what they're saying.
2017 State of IT ReportIn today's technology-driven world, "innovation" has become a basic expectation. IT leaders are tasked with making technical magic, improving customer experience, and boosting the bottom line -- yet often without any increase to the IT budget. How are organizations striking the balance between new initiatives and cost control? Download our report to learn about the biggest challenges and how savvy IT executives are overcoming them.