Sarah Carnell, operations director at YKK, says she chose Linux over IBM's OS/400 operating system, which, while robust, wasn't as flexible in terms of upgrades or as easy-to-use as Linux for general business people. She also chose portal software and services from E One Commerce Group.
"We started with a business need for something friendly and easy to design," Carnell says. She says her team knows OS/400, and they might turn to it if Linux fails. "The feeling I get is that OS/400 will be outdated in a few years," she says. "It's destined for the has-been trail."