Comic: Disaster Recovery-As-A-Service - InformationWeek

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IT Life
Commentary
2/22/2016
02:06 PM
Brian Moore
Brian Moore
Commentary
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Comic: Disaster Recovery-As-A-Service

Not everyone can afford this pricey service, but many will find it the best option in case of a harmful breach.

DR and crisis management all rolled into one.

Brian Moore is a cartoonist and illustrator. His first brush with the world of IT was a very part-time gig applying software patches on a TRS-80 Model III. The patches were about four lines long and arrived in the mail, typed on letterhead. He has since moved on to computers ... View Full Bio
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Ariella
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Ariella,
User Rank: Author
2/26/2016 | 8:23:47 AM
Re: Image management
LOL @Broadway, no I'm not behind Angie's List, and I have some doubts about it being completely reliable, as well..  I have some stories about cell phone providers and web hosting, too. But I'll save those for another time.
Joe Stanganelli
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Joe Stanganelli,
User Rank: Author
2/26/2016 | 2:38:16 AM
Re: Image management

""Michael Scott was a genius!"

                                       - vnewman2"

                                                        - Joe Stanganelli

Ariella
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Ariella,
User Rank: Author
2/25/2016 | 8:59:28 AM
Re: Image management
@Broadway04704 yes, many years ago, we hired movers that my MIL had gotten a recommendation for from a friend of hers. They were terrible, wrapping things up in tons of tape and bubble wrap that they charged a fortune for (I understand the tape charges are now illegal, though not necessarily the bubble wrap). They wasted time trying to take apart furniture that didn't come apart. They also snuck out for a lunch break and included it in the time we were paying for by the hour. Our next movers were much better, though not perfect.
Ariella
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Ariella,
User Rank: Author
2/24/2016 | 9:28:38 AM
Re: Image management
@Broadway0474 Unfortunately, that seems to be the case. Even checking out reviews doesn't help. I hired a painter who had excellent reviews only to discover that he was unreliable, claiming to be sick, taking others to the doctor, going to the dentist, whatever and not showing up so that the job dragged out to double the length of time it should have. Clearly he was lying and was going to other jobs on those days. I would have preferred honesty to that kind of transparent deception. But what bothered me most was that he didn't even invest in proper equipment. He's the only painter I've ever seen who doesn't use a tray. Instead, he just used buckets. Also he reused the same two rollers and brushes again and again, wasting huge amounts of time and my water washing them out every time he had to switch colors.
Ariella
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Ariella,
User Rank: Author
2/23/2016 | 9:20:41 AM
Re: Image management
@Michelle What you and I would consider an admission of unethical behavior some consider a show of strength in proving their lack of vulnerability. In general, contractors are a nightmare to deal with. Even the ones we went with afterwards proved generally incompetent as they really did not have experience with a job like this one and kept calling in different subcontractors to try to knock their own costs down.  At the time we hired the replacements they were advertising quite a lot. But I haven't seen their name crop up in years. Knowing what I do about name changes, I suspect they didn't go out of business but just changed their name when things soured.
Joe Stanganelli
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Joe Stanganelli,
User Rank: Author
2/22/2016 | 8:11:13 PM
Re: Image management
Reminds me of a quote from the US version of The Office:

"If tomorrow my company goes under, I will just start another paper company, and then another and another and another. I have no shortage of company names."
Joe Stanganelli
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Joe Stanganelli,
User Rank: Author
2/22/2016 | 8:08:48 PM
Perverse incentive
Sounds like a way to invite disaster to me, depending upon who would benefit!
Ariella
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Ariella,
User Rank: Author
2/22/2016 | 5:28:18 PM
Re: Image management
@jastroff It's hard to know how frequently they do it, particuialry if they're good at erasing their history when changing their name. However, he made it sound like it was something they had done and would be prepared to do again. It was a most unpleasant experience. Even though they did settle with us and pay back the deposit in the end, it took months and quite a lot of legal fees.
Ariella
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Ariella,
User Rank: Author
2/22/2016 | 5:05:59 PM
Re: Image management
LOL @jastroff. You know who does that for real? Construction companies. When we were stuck after one we hired and paid a deposit to walked off the job, one of the owners said, he coudl just close the company and reopen under another name and suffer no ill consequences from messing customers up.
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