E-Trade, which made its name as one of the largest online-only discount brokerages, has been working to become a full-service financial institution through acquisitions over the past several years.
A third of its revenue comes from broker fees and commissions, with mortgages and other services making up the rest. Mitch Caplan, president and chief operating officer, says that by adding more products, E-trade will be able to cross-sell to customers and offer one-stop online and in-person services.