SNAPSHOT INSIDE COMPANIES Average portion of revenue spent on IT 2% Companies using radio-frequency identification 13% Companies globally sourcing products and supplies 35% HOW COMPANIES DIVIDE THEIR I.T. BUDGETS Hardware purchases 15% IT Services or outsourcing 18% Research and development 2% Salaries and benefits 36% Applications 17% Everything else 12% INDUSTRY FINANCIALS Average year-over-year revenue change 9% Average year-over-year net income change 157% DATA: INFORMATIONWEEK RESEARCH SNAPSHOT 2003 INSIDE COMPANIES Average portion of revenue spent on IT 2% Average percentage of industry applications and business processes that have Web-based front ends 37% Companies with real-time business processes in place 78% HOW COMPANIES DIVIDE THEIR I.T. BUDGETS Hardware purchases 13% Services or outsourcing 17% Research and development 2% Salaries and benefits 35% Applications 19% Everything else 14% INDUSTRY FINANCIALS Average year-over-year revenue change -44% Average year-over-year net income change -145% DATA: INFORMATIONWEEK RESEARCH See the InformationWeek 500 2003 and 2002 comparison Return to main story: Centralized Views Let Utilities Focus