The fee covers deployment and ongoing maintenance using IBM products and services such as ImageUltra and Rapid Restore PC management software and the Web-based Virtual Help Desk. On-site support is also available.
IBM will manage all of a customer's output devices, including printers, fax machines, and copiers, on a variable price-per-page basis.
The company says Workplace On Demand can cut as much as 30% from the cost of running and maintaining office systems. According to research firm Meta Group, it can cost companies between $2,000 and $5,000 per year to manage a single PC.