SNAPSHOT INSIDE COMPANIES Average portion of revenue spent on IT 8% Average percentage of industry applications and business processes that have Web-based front ends 59% Companies with real-time business processes in place 71% HOW COMPANIES DIVIDE THEIR IT BUDGETS Hardware purchases 19% Services or outsourcing 13% Research and development 4% Salaries and benefits 31% Applications 18% Everything else 15% INDUSTRY FINANCIALS Average year-over-year revenue change 3% Average year-over-year net-income change -149% DATA: INFORMATIONWEEK RESEARCH IN A NUTSHELL INSIDE COMPANIES Average portion of revenue spent on IT 4% Companies providing customized solutions to customers 68% Companies seeking IT patents, trademarks, or copyrights 56% HOW COMPANIES DIVIDE THEIR I.T. BUDGETS Hardware purchases 20% Services or outsourcing 19% Research and development 4% Salaries and benefits 32% Applications 14% Everything else 11% INDUSTRY FINANCIALS Average year-over-year revenue change -9.6% Average year-over-year net income change -125.7% DATA: InformationWeek research See the InformationWeek 500 2002 and 2001 comparison Return to main story: Consolidation Tops IT Vendors' To-Do Lists