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LiveOffice Rolls Out New Lexicon For Messaging Compliance

The software helps monitor, store, and retrieve electronic communications in compliance with SEC and other regulations.
LiveOffice Corp., provider of the AdvisorMail suite of e-mail and instant message monitoring, archiving and retrieval software, has brought out eAuditor+, a pre-populated word and phrase lexicon designed for financial services professionals who need to monitor, store and retrieve electronic communications in compliance with SEC, NASD and NYSE regulations.

eAuditor+ contains a comprehensive list of words and phrases that compliance professionals in the financial services industry have identified as potentially problematic in the course of electronic communications between financial services professionals and their clients and business associates. LiveOffice claims its use can greatly reduce the flagging of false positives in e-mail messages, attachments and instant message transcripts within the AdvisorMail system.

False positives are messages flagged for review that require no special attention and should not have been flagged in the first place. Compliance personnel can waste a great deal of time dealing with volumes of false positive messages that still require their review and approval.

Although eAuditor+ is prepopulated, system administrators have the ability to add or delete words and phrases at any time, the company said.

eAuditor+ uses AdvisorMail’s optional pre-review mode to pre-screen messages before they are sent externally and prevents e-mails containing non-compliant language from being delivered until they are reviewed and approved by an in-house auditor. In post-review mode, all messages are screened against eAuditor+ and flagged for further review by an auditor, but are not prevented from being delivered to the intended recipient. In both instances, auditors have the option of attaching a note to the message advising the employee of the violation and providing further instructions.

eAuditor+ is easy to use and can be customized to meet the needs of any financial services organization, ranging from registered investment advisory firms to hedge funds and independent broker-dealers.

The eAuditor+ lexicon is AdvisorMail’s new default word and phrase lexicon and replaces the eSupervisor Premium lexicon. eAuditor+ is available now to AdvisorMail users at no additional charge. For those not using AdvisorMail, the eAuditor+ lexicon may be purchased for $4,000. Pricing for the AdvisorMail product suite, which enables automated monitoring, archiving and retrieval of e-mails and instant messages, begins at approximately $200 per month.

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