CIO, Medco Health Solutions Inc.
Interview by Charles Babcock
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 Photograph by Walter Smith |
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A Good Night's Sleep With so many people's medication on the line, quality is critical. "Our IT- and pharmacy-operations people use Six Sigma-type controls in their service-delivery model. The quality assurance of Six Sigma allows me to sleep at night." |
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Data Soup "It's kind of like making soup. A lot of ingredients go into the data warehouse. At the end of the day, all our online-prescription, order-fulfillment, and health-plan pharmacy-benefit-management systems need to work in a collaborative fashion. Having one big warehouse allows us to do that." |
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Pressure Cooker Halloran likes working under pressure, with tight deadlines and restrictive budgets. "I've always been in a position of needing to deliver a large project at a fixed cost in a certain time frame. When I joined, Medco was a startup that needed to [quickly] build out systems. That's what attracted me." |
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Emergency Response "Two days after Hurricane Katrina struck, we created health records for 300,000 patients. Pharmacists and physicians didn't have records for those patients. Within a week, we set up a temporary, on-site mobile pharmacy in Marrero, La., 10 miles from New Orleans, staffed with nine pharmacists. They worked out of one mobile trailer and lived in another." |
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Mac Mania "I'm into home stereo, home theater. I'm a Mac bigot and have Macs running my home-theater operation. I spend more than I should on iTunes." |