SNAPSHOT INSIDE COMPANIES Average portion of revenue spent on IT 1% Average percentage of industry applications and business processes that have Web-based front ends 26% Companies with real-time business processes in place 69% HOW COMPANIES DIVIDE THEIR IT BUDGETS Hardware purchases 16% Services or outsourcing 19% Research and development 3% Salaries and benefits 31% Applications 21% Everything else 10% INDUSTRY FINANCIALS Average year-over-year revenue change 3% Average year-over-year net-income change 40% DATA: INFORMATIONWEEK RESEARCH IN A NUTSHELL INSIDE COMPANIES Average portion of revenue spent on IT 1% Companies providing customized solutions solutions to customers 46% Companies seeking IT patents, trademarks, or copyrights 15% HOW COMPANIES DIVIDE THEIR I.T. BUDGETS Hardware purchases 16% Services or outsourcing 17% Research and development 2% Salaries and benefits 35% Applications 24% Everything else 6% INDUSTRY FINANCIALS Average year-over-year revenue change -2.1% Average year-over-year net income change -133.0% DATA: InformationWeek research See the InformationWeek 500 2002 and 2001 comparison Return to main story: Going For The Custom Advantage