Oblicore Guarantee 3.0 includes a number of features, such a rules creation wizard, to speed up SLA creation and editing. The software also adds service bundles which extend Oblicore's existing Service Catalog capabilities, making it possible for non-technical business users to create new contracts by picking services and rules from existing service bundles via a simple-to-use interface.
The software improves upon reusable business logic or Service Level Agreement Language of Measurement (SLALOM) modules. This technology helps IT managers calculate and reuse service level data. In the latest version of Oblicore’s software, It managers can define independent logic modules to quicken SLA creation and reduce coding errors.
Oblicore Guarantee 3.0 supplies a workflow process multiple IT and business managers can contribute to and/or approve SLA contracts. Ultimately, this should help speed up contract creation and approval.
The average cost for a full deployment, which includes software licenses, system design, integration, training and first year’s support is $500,000. Oblicore Guarantee 3.0 is available immediately.