The product supports a single employee or groups of coworkers. The system connects to laptops or PCs via a USB port and does not require any special drivers. Users can control call volume, including a mute function. Each pod works with three microphones and the CHATAttach Expansion Kit that connects two CHAT 160 pods together. The product includes features to address audio conferencing interference issues, such as echo, ambient noise, fidelity, level control, and microphone priority.
The CHATAttach 160 is a bit expensive: its list price is $849.99, so small and medium businesses may find it difficult to cost justify. However, the emergence of the device underscores the growing use of Skype among small and medium businesses. Because companies have been relying on it more as an auxiliary or even a primary communications option, a need for more business focused functionality has emerged. ClearOne is one of a growing number of vendors trying to focus on that niche.