The Sony Copy-Protection Comedy Cavalcade

Watching Sony BMG stumble from one fiasco to another over its copy-protection technology is like watching a silent-movie comedy about a bungling waiter. He starts to lose control of a heavy tray of soups and desserts, and, in trying to regain his balance, yanks tablecloths to the floor; sends silverware, dishes, and food flying; and veers around the room, knocking over furniture