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Feature

2007 Global Services 100

Which companies are behind the outsourcing boom? The list goes well beyond the likes of Accenture, IBM, and Tata. The Global Services 100 list spotlights the giants along with the emerging talents from Mexico to China and the Czech Republic.
Top 10 To Watch
Emerging Asian Markets South Of The Border
1. Neusoft Group 1. Softtek
2. Darwin Suzsoft 2. Neoris
3. Scicom (MSC) Berhad 3. Globant
4. I.T. United 4. Politec
5. Longtop 5. Hispanic Teleservices
6. SnT Global 6. DBA
7. ea Consulting Asia Pacific 7. Sinapsis Technologies Mexico
8. Freeborders 8. Informatica Integral Empresarial
9. Vsource Asia 9. Dextra Technologies
10. Bleum 10. CPM
Launched as an in-house support unit for Neusoft Group--one of China's largest software companies, with about $400 million in revenue last year--Neusoft's IT service outsourcing business has matured to offer a credible one-stop IT outsourcing pitch: software, business process, and embedded system development. By recently reaching ISO 27001 certification for information security management, it's the first Chinese company to be certified for both software outsourcing and BPO operations. Softtek, based in Mexico, pitches convenience and some trade advantages, thanks to NAFTA, with the United States and similar E.U. deals. With its four centers in Mexico, two in Brazil, and one in Spain, it serves customers such as EMC, GE, and Principal Financial, hitting about $185 million in revenue last year. Since near-shore rates tend to be higher than those in India, Softtek and the others must compete on efficiency, using the convenience of working in the same time zone to lower total costs.
Top 10 To Watch
Emerging European Markets Specialty Application Development
1. IBA Group 1. Polaris
2. SoftServe 2. Softtek
3. Luxoft 3. Darwin Suzsoft
4. DataArt 4. i-flex solutions
5. Lohika Systems 5. I.T. United
6. StarSoft Development Labs 6. Scicom (MSC) Berhad
7. Kepler-Rominfo 7. Etech
8. EPAM Systems 8. Globant
9. MERA Networks 9. ITC Infotech
10. Auriga 10. Zensar Technologies
With about $58 million in sales last year and more than 1,600 employees, IBA Group is Eastern Europe's largest IT services provider, doing development from the Czech Republic and Belarus. Launched in 1993, it started as a group of developers focused on providing software development in the former Soviet Union; now it has clients in 30 countries. IBM had been an owner until 1999; it remains a customer and partner. Polaris grabbed its second consecutive Global Services 100 win in this category by specializing even further. It set up delivery centers in India focusing on investment banking (Hyderabad), retail banking (Mumbai), and corporate banking (Chennai). The 2,000 staffers at Hyderabad serve seven of the top 10 global investment banks. Until last year, it relied on Citigroup for 60% of its revenue; that's down to about 45%. Its next challenge: grow while keeping its specialized nature. As a $200 million-a-year company aimed at banks that spend $40 billion on IT, there's opportunity.