During a conversation this week, NASSCOM VP Sunil Mehta told me he believes the program "benefits the workers, the employers, and the whole industry."
Mehta admitted, however, that the registry is off to a slow start. Only 3,000 workers have signed up to date. By year's end, Mehta's goal is to have 200,000 workers in the database--so there's a long way to go. But Mehta is confident that the target will be reached. "This will take time to catch on, like everything else," he says.
What's important to remember is that India's National Skills Registry is merely designed to supplement existing security procedures that are common throughout the country's outsourcing industry. In many cases, ITO and BPO workers aren't even allowed to bring a pen or pencil into their work area, and they often don't have the means to print anything. And they're certainly not bringing home laptops containing customers' personal data--an all-too-common practice in the United States. Why is India obsessed with security? Says Mehta, "We know that, for us, the bar will always be higher."