If there's one topic within enterprise IT that almost everyone has an opinion on, it has to be how the change control process should function. No matter what company you are in, you're likely to hear opinions on how to streamline processes in order to make changes faster and more effective.
At one time, IT had the luxury of being slow to react to business needs. Applications and infrastructure were far less flexible, and thus, the business understood that changes to IT systems had to be slow. Yet, with today's much more adaptable technologies, the business has come to the conclusion that IT should be able to make changes faster -- and users are beginning to demand it.
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The problem for many in IT is that, while the underlying technology is more flexible to change, longtime change processes often remain slow and cumbersome. And that's precisely what we're discussing here. We'll give you tips to address speed, accuracy, and other annoyances that do not add value to the overall process. Some ideas we're presenting here may be ones you've already thought of -- but have had trouble implementing. Other ideas may be new and may give you a different perspective on a change control step. Lastly, you're presented with a few tips on how to remove inefficiencies that not only slow the process down, but also drive IT admins crazy.
Once you've reviewed our tips, let us know your thoughts on the ideas we presented -- and share any ideas of your own that you think would be beneficial to the process. We'd like to hear from you in the comments section below.