However, many young Indians will be spending this week in a call center or offshore IT shop. Most firms that service Western companies are operating on a business-as-usual schedule.
In many cases, workers that clock in during Diwali will receive extra days off later in the year, overtime pay, and other benefits. A number of offshore vendors, including Sierra Atlantic, are also holding small office parties--but don't worry about having to deal with a tipsy support tech, Diwali is a Hindu festival and, as a rule, Hindus don't drink.
It's not all bad for those working this week but still, as you interact with your offshore staff, a little more patience than usual might be necessary. Chances are there is a party going on somewhere nearby, though the Delhi bombings will doubtless result in somewhat subdued celebrations this year. Nonetheless, don't forget to wish everyone a Happy Diwali!