The BrainYard - Where collaborative minds congregate.

Irwin Lazar, Vice President & Service Director, Nemertes Research

July 28, 2008

1 Min Read

Googles Knol is now live.   Knol is part wiki, part blog, and part social computing platform though it is most often being compared with Wikipedia.  Essentially Knol is an information repository, but where it differs from Wikipedia is that knols, or pieces of knowledge, require a verified author.  The idea being that a reader is likely to find an article on say "macro-economics in Macedonia more authorititive if it is written by a verifiable subject matter expert, than if it is anonymously compiled ala Wikipedia.

Its going to be interesting to watch Knol over the next few months, especially to see if the SME approach works better than the community approach of Wikipedia.  Im not sold on the idea of Knol just yet, even reputable authors can write with a slant, the reader will be forced to read through the comments to find contra-opinions and decide for themselves whether the knol is accurate, much like they do when reading Wikipedia.  Well also likely see organized campaigns to spam Knol, and push ratings of controversial authors down (or up) based on a particular message or agenda.  I suspect as well that About.com is in for a bit of a shock, it seems to me that Knol is basically About with social community capabilities.

Still, enterprise knowledge managers ought to watch Knol very carefully, the capabilities provided by Knol are ideal for an enterprise intranet, as an alternative or complement to wikis.  Now whos going to be the first to integrate presence into Knol author bios?

About the Author(s)

Irwin Lazar

Vice President & Service Director, Nemertes Research

Irwin Lazar is the Vice President and Service Director at Nemertes Research, where he manages research operations, develops and manages research projects, conducts and analyzes primary research, and advises numerous enterprise and vendor clients. Irwin is responsible for benchmarking the adoption and use of emerging technologies in areas including VOIP, UC, video conferencing, social computing, collaboration, contact center and customer engagement.

A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Irwin is a blogger for No Jitter and frequent author for SearchUnifiedCommunications.com. He is a frequent resource for the business and trade press and is regular speaker at events such as Enterprise Connect and Interop. Irwin's earlier background was in IP network architecture, design and engineering.

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