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7/27/2003
12:02 PM
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Letters To The Editor

CA: On The Right Road
I found it fascinating to read about the turnaround at Computer Associates ("Demand Management," July 14/21, p. 38). As a longtime user of CA products and, at one time, the president of a consulting company supporting CA products, it appears Mr. Kumar may be getting it right.
Phil Overby
VP and Sales Manager, S&T Professional Resources Group, Indiana, Pa.



Delicate Balance
Having spent 28 years in software and related services fields, I know the Secret CIO was on target when he said, "We have an obligation to the people in our organization to do all we can to ensure they have meaningful jobs that won't go away because we made stupid choices" ("Cut The Budget—Or Cut The People," July 14/21, p. 108).

Having been the casualty of downsizing a few times in the past three years, I wish more people would take that comment to heart. Stockholders do require a reasonable return, but working under the pressure of potentially losing your job has detrimental effects on employees and their performance.
Jeffrey Steinecker
Account Executive, New Idea Solutions



Training Pays Off
I'm on the road to getting my Microsoft Certified Systems Administrator certificate ("IT Professionals Cash In On Company Training," June 30, p. 67). My company is paying for all the training, and when I get the certificate, I'm supposed to get a raise.

I started as a receptionist, and my company paid for a Novell admin class as well as a troubleshooting course after I volunteered to install software instead of paying an outside consultant to do it. I finally got the title of network administrator in January, and although I'm not getting the paycheck your survey indicates is normal, I figure it's worth sticking here to get the training.
Anna M. Miller
Network Administrator, Central States Bus Sales, St. Louis



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