Social Science Site Using Azure Loses Data - InformationWeek
Social Science Site Using Azure Loses Data
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User Rank: Strategist
5/14/2014 | 3:56:54 PM
Seems a bit disingenuous to name Azure so prominently
I don't think this article would have been posted without Azure being in the picture, yet it seems fairly clear from the description that Dedoose was treating Azure like a regular VPS/dedicated hosting provider instead of actually architecting for the cloud and failure.  "Storage and system went down at the same time?" I don't think you're supposed to be shocked about that if you have a clue what you're doing--that's a bit like saying, "My laptop was stolen AND so was the hard drive inside it".  Likewise, there's zero excuse on a provider if you aren't testing your backups.  You should constantly be checking your backups.

Perhaps the only reason to feature this type of incident and highlight the "cloud" aspect of it would be to point out that companies are still completely clueless about how to architect their applications for the cloud--and, in particular, blame their cloud providers for issues that are 100% their own fault.  (And absent any additional information, that's the right way to apportion blame here: 0% Azure, 100% Dedoose).
Charlie Babcock
Charlie Babcock,
User Rank: Author
5/14/2014 | 1:35:27 PM
Rumors of its death may be highly exaggerated
I don't know how recoverable the data is by users themselves. This is social science project data, not necessarily business transactions with customer accounts screwed up and revenue lost. I suspect some of it is recoverable or able to be reconstructed by other than the usual backup and recovery means. But I don't know for sure. The company may survive this because of the value of its analytics application, EthnoNotes. 
Andre Leonard
Andre Leonard,
User Rank: Apprentice
5/14/2014 | 1:04:58 PM
Catastrophic Failure..
There are certian events in busienss which are catasrophic. You reach a point you can never recover. This is one of them. Learn from your mistakes, rebrand yourself and move on.
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