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Securing Mobile Healthcare Devices: Best Practices
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Susan_Nunziata
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Susan_Nunziata,
User Rank: Strategist
6/3/2014 | 7:48:14 PM
+ the network
@Alison: My own experiences at doctor offices in the past year are definitely in line with what the research shows. I'm amazed at how private practices are embracing technology--and also frightened by it. I was waiting at one doctor's office and had my laptop with me, and discovered that the practice's wifi network was wide open. I was able to log on and work while sitting in the waiting room. And this was not a "guest" network. if i had malicious intent, I'm sure it would have been quite easy to gain access to their systems...

So in addition to all of the smart best practices you've listed here, I would strongly add: Secure your network!!

 
Alison_Diana
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Alison_Diana,
User Rank: Author
6/4/2014 | 5:25:07 PM
Re: + the network
Thank you for that terrific additional suggestion. I believe adding wifi was one of the things many practices took to heart when it came to improving their waiting rooms as part of their effort to enhance the whole 'patient experience.' (I guess they figured if they can't/won't cut the wait, they'll at least let you be productive while you sit around!) Prompted by your comment, I realize I've been in a couple of doctors' offices with similar, unsecured setups. My current doctor is covered by the local cable company, which had an all-out effort to provide free coverage throughout the region when a competitor moved in. 
Alison_Diana
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Alison_Diana,
User Rank: Author
6/4/2014 | 5:27:41 PM
Re: Biometrics is well suited to protect mobile devices
I did think about including biometrics but passed, in part because I plan a larger piece based on my conversations with a few IT execs at hospitals who had mixed results with biometrics. The reason? Those gloves that clinicians have to wear didn't mix well with fingerprint readers. Of course, healthcare employees don't always have gloves on, but they do wear them often and apparently (or at least this was the case with the folk I spoke to) it caused problems. Has this been an issue you've heard of? Or was this something isolated?
Alison_Diana
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Alison_Diana,
User Rank: Author
6/5/2014 | 10:44:16 AM
Re: Biometrics is well suited to protect mobile devices
Thanks very much for the information on next-generation biometrics and the usage by patients. This is terrific insight into technology designed to make mobile devices more secure -- definitely much-needed in healthcare (and other verticals, too)! Look forward to learning more. Will be in touch in a few weeks! Thx.


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