Moxie Aligns Enterprise Social And Customer Service - InformationWeek
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Moxie Aligns Enterprise Social And Customer Service
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Chuck Van Court
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Chuck Van Court,
User Rank: Apprentice
3/22/2012 | 9:22:03 PM
re: Moxie Aligns Enterprise Social And Customer Service
Knowledge sharing among all internal and external stakeholders across an organizationG«÷s entire ecosystem will someday be the norm and systems that donG«÷t support that will be considered point solutions that are unable to scale as needed for all but the least progressive companies. I am talking smartsourcing and not crowdsourceing here, where stakeholders with the right skills, experience, context and knowledge are selectively brought together for the task at hand.

We obviously like the move by Moxie since our offering was built from the ground up several years ago to do what they are doing now.


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