Enterprise Social Networks: 4 Pillars - InformationWeek

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Enterprise Social Networks: 4 Pillars
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David F. Carr
David F. Carr,
User Rank: Author
9/22/2014 | 6:50:42 PM
Elusive potential
Great summary of key obstacles such as email integration and strategies for countering them. I remain a believer in the potential of enterprise social (see Social Collaboration for Dummies) and suspect the technical barriers pale in comparison to organizing thinking of course social technology ought to be easy to work with - and ought to win instant adoption.

Successful users of social collaboration are out there, but they tend to work at it a little harder and more purposefully.

I think of the sales manager who told his employees to stop emailing him their reports and instead post them on Chatter where their colleagues could see how the most successful among them were closing deals and discuss how to overcome objections and appeal to different customers. A business plan for the use of social collaboration technology makes all the difference, particularly if it delivers results.
User Rank: Author
9/19/2014 | 10:43:47 AM
Re: Ouch
You heard it here: Don't let your enterprise social plan get mathematically eliminated.
User Rank: Author
9/18/2014 | 5:16:07 PM
Lotus Notes and Chicago Cubs references that close together? You're killing me, Mike. Seriously, Notes had the idea. But at the time, customers thought it was complicated for collaboration.

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