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Fidelity Labs: Financial Services Tech Incubator
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Susan_Nunziata
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Susan_Nunziata,
User Rank: Strategist
10/7/2014 | 3:58:49 PM
Re: innovation is a necessity
@Jastroff: Those are the two key components of success for any kind of innovation lab endeavor: support from the highest ranks of the copmany, and a diversity of disciplines working together to share ideas. Sounds like an incredible experience. Though I'd also imagine with such a group of creatives there might have been some bit of herding cats involved. Was it challenging to get everyone focused and working on common goals?
Susan_Nunziata
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Susan_Nunziata,
User Rank: Strategist
10/1/2014 | 4:19:03 PM
Re: innovation is a necessity
@jastroff: Many of the questions raised by attendees at this session did indeed run along the lines of "how do you do this," and "where does the funding come from." In this particular case, it's clear the chairman was behind the endeavor, and it seems that level of support is absolutely necessary in order for an innovation lab of this scope to exist in any organization.

Thanks for your experiences--what was your favorite part about working in the innovaiton lab?
Susan_Nunziata
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Susan_Nunziata,
User Rank: Strategist
10/1/2014 | 4:15:49 PM
Re: innovation is a necessity
@PedroGonzales: What's most remarkable to me is how they're inviting in customer feedback at various stages as they work through some of their ideas. Going forward, eliciting this kind of customer involvement in the development of new products and services is going to play a huge role in the success or failure of companies in just about every industry sector I can think.
David F. Carr
IW Pick
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David F. Carr,
User Rank: Author
10/1/2014 | 2:13:07 PM
Re: innovation is a necessity
@PedroGonzales if you're right, there may need to be a mindshift from "can't afford to" to "can't afford NOT to"
David F. Carr
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David F. Carr,
User Rank: Author
10/1/2014 | 2:11:19 PM
Re: innovation is a necessity
Thanks for sharing your experience - good, practical tips!


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