Has Email Peaked? - InformationWeek

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Has Email Peaked?
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PedroGonzales
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PedroGonzales,
User Rank: Ninja
11/3/2014 | 10:23:17 PM
Re: More Email, More Results?
I think the challenge right now is how to manage email.  I don't think email will go away any time soon.  It is time email to get a facelift.  What type, will greatly depend on each organization.  I have problems in managing the number of email I get on a daily basis. A way to better organize and navigate the number of email i get will really improve my productivity
Li Tan
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Li Tan,
User Rank: Ninja
11/2/2014 | 9:52:43 PM
Re: More Email, More Results?
I think more precisely the number of important emails you processed in a working day means the work you have done. Furthermore, organizing the email effectively is also critical - many emails we recevied are not relevant to us and you just need to read the headline.
BruceHarpham
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BruceHarpham,
User Rank: Apprentice
11/2/2014 | 1:49:40 PM
More Email, More Results?
The survey data about time spent on email leaves me wondering: does more email mean more work is done? In many cases, I think the answer is yes. (That said, managing email does carry some overhead in terms of keeping it all organized - greater corporate adoption of Google Email woud help there).
danielcawrey
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danielcawrey,
User Rank: Ninja
11/1/2014 | 4:40:21 PM
Re: Has Email Peaked
I do not think email is as effective as other messaging platforms any more. Sure, email is ubiquitous and is not platform-specific. That's a benefit. However, I think a lot of people are looking at more dynamic systems for messaging these days. 

Slack is an example of this, and they have raised a lot of money in order to try to disrupt email – should be interesting to watch. 
moarsauce123
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moarsauce123,
User Rank: Ninja
11/1/2014 | 1:14:30 PM
Asynchronous
The best thing about email is that it is asynchronous by design. You send an email and will not get an instant response. Why is this a benefit? It allows the respondent to take time to think. That luxury does not exists with instant messaging or 1:1 conversations.

Another great thing about email is that it can be stored as flat text and thus is incredibly well suited to be searched. IM and IRC can be logged as well, so those would be alternatives as well. Especially IRC works great for collaboration because it is easy to have people join and leave channels as needed while still allowing anyone who was not present to review the discussion that took place at a later point. That works wonders in distributed teams where you cannot grab all team members for a quick meeting.

The claims that email is unweildy and broken are just ignorant to the true value of email. None of the suggested replacements properly address the two needs mentioned above.
Shane M. O'Neill
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Shane M. O'Neill,
User Rank: Author
10/31/2014 | 5:34:20 PM
Re: Email is the unkillable undead creature of the collaboration universe
Most people agree that email is an overused lumbering oaf. But it works and it's comfortable. I don't think it can be replaced, but it can be augmented by collaboration tools like Yammer or Chatter, especially for internal teams. Email should be something you just use to communicate with people outside your company. That's a good start anyway.
David F. Carr
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David F. Carr,
User Rank: Author
10/31/2014 | 3:59:45 PM
Email is the unkillable undead creature of the collaboration universe
There are all sorts of reasons why business ought to move beyond email, but will it ever happen? I'm not so sure.
kstaron
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kstaron,
User Rank: Ninja
10/31/2014 | 3:09:46 PM
overused
Email is often overused. And like a cell phone with 79 messages after you turn it on in the morning, you don't really want to go through everything to get to the important stuff. While the sheer volume of work emails is less than personal emails, maybe it's time we stop thinking about shooting an email and instead walking over to their cubicle or picking up the phone, or even an instant message when we just want something quick. Email should be for things that you need a record of, like memos and reports of the past. There is a place for email but 20%+ of the workday, yikes!
Whoopty
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Whoopty,
User Rank: Ninja
10/31/2014 | 2:06:33 PM
Hard to replace
It's hard to replace email. It's too good at separating out the different conversations you are having, while combining them when you need them into something longer. 

IMs, or texts just assume it's one long stream of conciousness which is irritating for all sorts of reasons. 
mejiac
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mejiac,
User Rank: Ninja
10/31/2014 | 12:55:32 PM
Re: Has Email Peaked
@tekedge,

Agreed... and for many companies is the defacto way of communicating, along with providing an environment to step away from printing hard copies.

I honestly don't think there's a replacement for email. Text Messaging and Chat Boards to offer a different ways to collaborate, but email is still a bit more formal (reason why it's steps on lot on the legal department).

In fact, many online collaboratin tools sync up with email clients, so that you can post and reply from there (versus having to navigate to the site).

And I'm not sure what can replace an email when sending an attached document to review.
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