5 Cloud Contract Traps To Avoid - InformationWeek
5 Cloud Contract Traps To Avoid
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User Rank: Strategist
2/5/2016 | 11:26:35 AM
Re: Make sure you can export all your data
Great points - couple of more to consider based on our experience

How easy it is to transition out of a cloud based platform when you decide to switch to another vendor?

What happens to your data?

How easy is it to retrieve your data?

Something else to consider - better contract management software. Most cloud contracts are set to auto renew. It is extremely important to ensure that contracts are managed in a consistent manner. Autorenewals are huge budget drains especially if you are not using the platform. Renewals should be carefully monitored and addressed. We use ConvergePoint Contract Management Software to do this. It has been very effective for us. 
Charlie Babcock
Charlie Babcock,
User Rank: Author
1/28/2015 | 7:46:39 PM
That's good, and I'll raise you five
These are good tips in a legal sense. But we're still falling short of meaningful cloud SLAs if we don't have a way to measure the service that we're getting. What's a virtual CPU in a particular service? How does it compare? What performance level is guaranteed by the provider if I'm on a server with noisy neighbors? Signing up for a big virtual CPU won't do much good if it spins away, waiting for I/Os to occur. Anyone want to come up with five more traps?
User Rank: Ninja
1/28/2015 | 6:57:28 PM
These tips are tremendous resources.  Thanks for writing them.
User Rank: Apprentice
1/28/2015 | 9:06:18 AM
Make sure you can export all your data
If the cloud platform uses algorithms or data structures not under control of the customer, it's vital to make sure you can export what matters to you in a format you can use outside that platform.  If you don't define and test methods for exporting your content, you could face big issues should you cease using this cloud provider for any reason.


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