Anthem Hack: Lessons For IT Leaders

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StaceyE,
User Rank: Ninja
3/24/2015 | 1:16:57 PM

Re: Anthem Hack

@ SaneIT

Very true. Then you have employees that don't follow protocols and put information at even greater risk. (Like someone we all know of that chose to employ her own server and email account while working for the state department...no names mentioned of course....)

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Gigi3,
User Rank: Ninja
3/3/2015 | 4:22:22 AM

Re: McGladrey and Data breach advice

"So what is the middle ground? We cannot have other parties trying to spy on the data we have trusted them with. How do we know that the third party is trusted?"

Sunita, certified by trusted agencies with certifications or accreditations.

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SaneIT,
User Rank: Ninja
3/2/2015 | 8:03:37 AM

Re: Anthem Hack

@StaceyE, a lot of professionals miss this point. They assume that they'll never get hacked or if it does happen that they'll notice right away and be able to shut the attack down quickly. What we're seeing in the past 5 years or so are really slow leaks that go unnoticed for months if not years because thieves are not after a one time win. They know that small transactions get lost in the noise and they are happy to have many small wins over one gigantic win that gets them shut down quickly. We're crossing a threshold with cyber security now where we need to get our act together, most of the companies who have lost massive amounts of data have more people guarding their offices from people trying to steal paper and staplers than they have guarding their customer data.

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StaceyE,
User Rank: Ninja
2/27/2015 | 2:18:08 PM

Re: McGladrey and Data breach advice

I agree with you completely. Security of data must be number one, and every possible step must be taken to avoid an external data breach. This is why security has to be an ongoing process with every company. System security must constantly evolve to keep up with the latest technology, and the latest threats.

My doctors office refuses to use any type of technology for its patient information. The computers in their office are used to schedule appointments and keep patients contact information. I talked to my doctor about why they haven't adopted some type of CRM system for all their patient records and he said it is simply because they are afraid of a data breach. They would rather keep doing what they have been doing for decades (paper file) than risk losing patient data.

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StaceyE,
User Rank: Ninja
2/27/2015 | 2:12:18 PM

Re: Anthem Hack

Very good point. I think you are absolutely right. The least attention you get, the more apt you are to get away with the crime.

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SaneIT,
User Rank: Ninja
2/26/2015 | 8:03:12 AM

Re: Anthem Hack: Lessons For IT Leaders

@SunitaT0

I'm not at all blaming developers or programmers and I do understand that they aren't the ones making the feature requests. My point is that access to any and all data has become the standard. Not only do people want their data they want it presented in multiple ways, exportable and easy to manipulate. What I'm saying here is that without giving customers what they want you won't have much of a business. Finding the balance between keeping customers happy and keeping them protected is a tough one. Make them jump through too many hoops and you'll lose them, hide their data from them and you'll lose them, get hacked and leak their data and you're lose them after they blast your company on social media for a week or two.

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SunitaT0,
User Rank: Ninja
2/25/2015 | 1:43:42 PM

Re: McGladrey and Data breach advice

@anon: I agree. IT departments are already looking into newer types of security. A lot of companies have adopted homomorphic encryption and biometrics as explained by one of the articles on this website.

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SunitaT0,
User Rank: Ninja
2/25/2015 | 1:34:39 PM

Re: McGladrey and Data breach advice

@gigi3: So what is the middle ground? We cannot have other parties trying to spy on the data we have trusted them with. How do we know that the third party is trusted?

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SunitaT0,
User Rank: Ninja
2/25/2015 | 1:31:19 PM

Re: Anthem Hack: Lessons For IT Leaders

@saneIT: Developers have had a lot of trouble in keeping up with what the management/marketing people promise and what they deliver. Developers have never on one occassion tried to come up with something that clearly has problems. They always want the most secure form of software usage, however they are blown away with the standards that marketing people have set for the software, and this mismatch creates all the problems for the software security.

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SunitaT0,
User Rank: Ninja
2/25/2015 | 1:25:15 PM

Re: Anthem Hack: Lessons For IT Leaders

@sachinEE: Data vulnerabilities would always be there and we cannot ensure proper protection to the end user, what we can do though, is facilitate alms to them in an event where such an attack occurs and people are affected.

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