Mobile Carriers Cashing In On Mining Your Data - InformationWeek

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Mobile Carriers Cashing In On Mining Your Data
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Olivia Sanches
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Olivia Sanches,
User Rank: Strategist
3/1/2017 | 8:44:52 AM
Re: Mobile Carriers Cashing in On Mining Your Data
Indeed this phenomenon is also very used in France by the biggest telephone operator ORANGE, that is how the data mining begins. It is also possible to buy these kinds of lists.
zerox203
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zerox203,
User Rank: Ninja
11/6/2015 | 7:57:36 AM
Re: Mobile Carriers Cashing In On Mining Your Data
@Larry,

Oh yeah. The expression 'shoot first and ask questions later' rings very true here. There's no law that explicity says carriers can't do this with customer data, but there's certainly no precedent that they can either, and they're more than happy to occupy that grey area. Reminds me a lot of EULAs where, of course you could be agreeing to all sorts of ridiculous things, but it was accepted that nobody read them. EU courts eventually struck those down - I don't doubt if we'll see similar action against unsavory monitoring. For now, though, it's a legal wild west.
larryloeb
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larryloeb,
User Rank: Author
11/5/2015 | 1:49:58 PM
Re: Mobile Carriers Cashing In On Mining Your Data
It may not be a new concept, but just selling behavior of consumers without an opt-in doesnt pass the smell test.

It just seems like exploitation.
zerox203
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zerox203,
User Rank: Ninja
10/31/2015 | 5:20:42 PM
Re: Mobile Carriers Cashing In On Mining Your Data
@Mejiac, thanks for seeing my point, you put quite nicely exactly what I was trying to get at. Many people assume unsavory monitoring is already going on and act accordingly. Now we just know for sure it's going on (and it's not necessarily that unsavory). Look at WiFi monitoring in brick-and-mortar stores; they observe how much time you spend in the store, what areas interest you most, then when you check out they catalogue what you buy and maybe more about you, all under the most tenuous of consent (you use their free WiFi). People do justifiably raise some stinks about that, but it's not necessarily anything new.
mejiac
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mejiac,
User Rank: Ninja
10/31/2015 | 5:07:11 PM
Re: Mobile Carriers Cashing In On Mining Your Data
@zerox203,

I agree with your statement. Todays phones with virtual assistant already monitor our behavious, and make adjustement based on those tendency. So the data is being compiled and used by the phone manufacturers.

Now that services providers are tapping into this is not a surprise. In fact who's to say it hasn't been done. The data that's collected is golden, since it provides direct insight into consumer behaviour.

Thsi is the same as analysing what consumers purchase at a checkout.
mejiac
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mejiac,
User Rank: Ninja
10/31/2015 | 5:07:07 PM
Re: Mobile Carriers Cashing In On Mining Your Data
@zerox203,

I agree with your statement. Todays phones with virtual assistant already monitor our behavious, and make adjustement based on those tendency. So the data is being compiled and used by the phone manufacturers.

Now that services providers are tapping into this is not a surprise. In fact who's to say it hasn't been done. The data that's collected is golden, since it provides direct insight into consumer behaviour.

Thsi is the same as analysing what consumers purchase at a checkout.
larryloeb
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larryloeb,
User Rank: Author
10/31/2015 | 10:41:28 AM
Re: Mobile Carriers Cashing In On Mining Your Data
Yeah, that's what i thought and for the same reasons. 

The lack of transparency here is not good.

One yellow flag raised.
zerox203
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zerox203,
User Rank: Ninja
10/31/2015 | 6:17:25 AM
Re: Mobile Carriers Cashing In On Mining Your Data
@larry, good point. The main justification for letting all these apps snoop your contacts (and more) is, hey, it's completely voluntary and you get a free service (aka value) out of it. In the cell carriers case a) it's not really voluntary (you could drop your carrier in protest, but what if they're all doing it?) b) you're still paying quite a lot for the service (some could say they'll use the revenue to bolster their infrastructure, but that's suspect) & c) there's no upfront disclosure. I tend to agree with EU privacy notions, so it's definitely worth raising a yellow flag over.
larryloeb
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larryloeb,
User Rank: Author
10/30/2015 | 9:55:20 AM
Re: does the consumer have a recourse?
I don't know if there is an opt-out mechanism.

It would be done by the individual carrier, I think.
kstaron
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kstaron,
User Rank: Ninja
10/30/2015 | 9:33:21 AM
does the consumer have a recourse?
Is there the equivalent of a 'do not call' list. some kind of 'do not sell' list customers could use to opt out of this data mining? Just becasue a carrier gives me a privacy statement (too long in tiny print) doesn't mean I can change anything from it. How could I as a single consumer stop them from using my data? Or is this only going to be solved by mass legislation?
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