Why It's Time To Say Goodbye To IT - InformationWeek

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Why It's Time To Say Goodbye To IT
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jries921
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jries921,
User Rank: Ninja
12/30/2015 | 10:47:17 PM
Re: A Rose by another name..
The growth in shadow IT would indicate that non-IT managers are dissatisfied with the service they are getting from their respective IT departments; which would suggest that tradition needs to be revisited.  And long experience suggests that the greater the distance between those making decisions and those receiving the service, the worse the service will be.
tzubair
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tzubair,
User Rank: Ninja
12/30/2015 | 10:25:16 PM
Re: A Rose by another name..
 

"In any case, military geeks out in the field report not to the Defense Department CIO, but to the commanding officers of their respective units."

 

@jries921: For reasons like the fact that there's little innovation, more stable environment, and operating in remote locations, this structure might fit better. However, that doesn't necessarily apply to most corporate structures. I still believe a functional seggregation of departments is much better with dotted reported lines to the local head of the department.
tzubair
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tzubair,
User Rank: Ninja
12/30/2015 | 10:15:59 PM
Re: Changing IT
"So, who benefits recruiting or hiring more female members or personal?"

@mac63: It's one of those things you do without an immediate or direct benefit because it's part of the global policy. The global rules require a certain percentage of the workforce to be females so that they can proudly boast about their gender diversity and present themselves as good employers.
jries921
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jries921,
User Rank: Ninja
12/28/2015 | 9:46:46 AM
Re: A Rose by another name..
It seems to me that a federated structure might make sense: There could be a central IT department that formulates general computing policies, advises senior management on computing issues, and recruits and trains computer professionals; but operational control over front line computing personnel would be in the hands of departmental and/or branch managers (depending on the business of the organization).

The US armed forces (except for the Coast Guard in peacetime), have for many years operated on a a somewhat similar basis.  The different services are responsible for recruiting, training, equipping, and supplying people to the various regional commands; but the commands themselves have full jurisdiction over all people assigned to them and are responsible not to the service departments or general staffs, but directly to the Secretary of Defense and his deputies.  In any case, military geeks out in the field report not to the Defense Department CIO, but to the commanding officers of their respective units.
dbrisco863
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dbrisco863,
User Rank: Strategist
12/28/2015 | 9:23:33 AM
IT Decentralization
Being that the work environment for most of us is hugely dependant on computers and networks, and is becoming more so, it is a good idea for everyone involved to know about this aspect of their job. And yes I think marketing majors should include some IT courses. The general workforce needs to be better educated about IT and that would reduce the frequency of IT dept overload. We still need to have someone who is really good at it but they should not inundated with issues that are easily solved by anyone with a modicum of understanding of IT. Offices have always had minimum requirements such as knowledge of the MIcrosoft Office Suite or how to use a ten key and a multiple line phone system. Requiring a basic understnding of IT would be a logical step to take to insure office productivity.
SaneIT
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SaneIT,
User Rank: Ninja
12/28/2015 | 8:32:31 AM
Re: Changing IT
I think it makes EEOC compliance easier since it would show a lack of discrimination but to me it seems like there are better ways to do that.  I don't even look at names on resumes, I read what they think is relevant to my needs and I decide from there if I want to talk to them.  From there everyone gets the same chance to prove to me that they can do the job.  In regard to gender and IT related skills, I have to say that the US military is doing a pretty good job of releasing women with a good base into the private sector.  I've found that the majority of the women applying for technical roles that I have open have some form of military back ground and all of them can talk the talk.  They tend to have been on smaller teams and worked on smaller projects but the skills are there.
mak63
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mak63,
User Rank: Ninja
12/27/2015 | 11:41:09 PM
Re: Changing IT
So, who benefits recruiting or hiring more female members or personal?
I agree with what you and SaneIT,said. Each person has a unique talent and an appropriate place to flourish. You wouldn't plant rose bushes in a sand beach and expect it to grow, would you?
tzubair
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tzubair,
User Rank: Ninja
12/27/2015 | 2:47:38 PM
Re: Changing IT
" If you find someone who loves what they do and they do it well, you hire them regardless of age, sex, race, whatever, but I think trying to even things out just leads you to making hires based on stats not talent. "

@SaneIT: I agree. I have also seen situations where the companies are forced to maintain a gender balance and have been forced to recruit female members despite the fact that they did not prove to be as competent as their male counterparts in the initial screening rounds. That led to an overall decline in the quality of the output.
tzubair
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tzubair,
User Rank: Ninja
12/27/2015 | 2:15:07 PM
Re: A Rose by another name..
"does that means IT will be under business? I think the transition will be slow because users are very used to going to one place for their tech questions"

@Pedro: I don't think technically an IT worker can report to a business manager. He may have a dotted reporting line but can't have a direct reporting line. A lot of technical issues need to be discussed and the business manager may not be able to guide and cascade the instructions down.
tzubair
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tzubair,
User Rank: Ninja
12/27/2015 | 2:01:34 PM
Re: While someone needs to be in charge of computers...
"Computing can't be quite that decentralized, but it doesn't have to be totally centralized either."

@jries921: I think it depends on what the needs of the end-users are and the nature of support required. If the needs of the users do not vary much from department to department and the infrastructure is either centralized or is quite similar in nature, a centeralized setup of IT workforce can be very well-suited for this role. On the contrary, if the needs are more specialized in nature and IT workforce provides more than just the usual support, then a decentralized network of people makes more sense.
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