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Business Continuity Can't Rely On Twitter
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Michelle
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Michelle,
User Rank: Ninja
6/16/2016 | 1:28:02 PM
Re: Very Important Planning
@vnewman I wonder how many people already use Twitter as an unofficial/official means of communication like this. A full-scale emergency might pull Twitter offline for a time. I can't imagine the impact all that traffic would have on Twitter's resources.
jastroff
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jastroff,
User Rank: Ninja
6/15/2016 | 7:58:43 PM
Re: Very Important Planning
Very few systems, even well engineered VPNs, are able to withstand a crush of users, but it would appear public networks are the worst at it -- not their purpose. 

Ever try to get a plain old land-line dial tone in an emergency? Not a new problem. But still, we can do better
vnewman2
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vnewman2,
User Rank: Ninja
6/15/2016 | 5:41:49 PM
Re: Very Important Planning
I couldn't even get onto Twitter when Prince died.  I'd hate to see what would happen in a full-scale emergency.  But people have gotten so reliant on social media, it wouldn't surprise me if people made it part of their official DRP.
jastroff
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jastroff,
User Rank: Ninja
6/15/2016 | 9:50:17 AM
Very Important Planning
@curtis – Excellent advice and observations. Should be read by all in SMBs and large enterprises.

Post 9/11, many firms near Ground Zero put these kinds of plans into practice.

Not just relying on Twitter, etc. is pretty important. So is:

Defining the process  and the key individuals

Defining the channels for communication

Testing the communications plan.

Question:

Who do you recommend take the lead in getting this done and ongoing responsibility? A CTO?  The owner of an SMB?


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