A Cloud Move Means Big Changes for IT Operations - InformationWeek

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A Cloud Move Means Big Changes for IT Operations
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Charlie Babcock
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Charlie Babcock,
User Rank: Author
3/15/2017 | 4:20:32 PM
App-centric operations means seeing what the end user sees
The first step in achieving a cloud operations model is for the IT manager to see the same thing that the end user sees. That would be part of an application-centric approach. When an application got stuck or started returning error messages, the traditional IT ops manager saw a running server with a running application -- all was well. The new ops manager sees poor response times, applications yielding error messages or wrong results, and stalled apps. And goes from there in a new operations model.  


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