Wireless Carrier Rankings: AT&T Vs. Verizon - InformationWeek

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Wireless Carrier Rankings: AT&T Vs. Verizon
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User Rank: Apprentice
3/22/2014 | 5:10:25 AM
re: Wireless Carrier Rankings: AT&T Vs. Verizon
@ilserbatoio I, too, am a former AT&T Wireless employee, 1999- end of 2002, beginning when LA Cellular was converting to AT&T.  Granted, your post is from December 2012; it is now March 2014, but I WOULD be most interested to learn your reference for more devices on Vzw's network than AT&T's.  Generally, in my experience they keep that information private/ proprietary, unless there's some press release (comparative?) or they happened to share the info in their yearly releases.

A number I/we DID see was some 178,xxx analog subscribers back in 1999/2000 who we were asked to vigorously effort to convert to Digital PCS... probably because analog would be turned off in the future, and the network can fit more subscribers in the digital format (TDMA/CDMA).

I was a call center rep/ also handing tech support and receivables.  When I left in 2002 I/we could already tell by consumer word-of-mouth that Vzw's network was superior.

On 4G, I've heard ranges of 5-35MB/s download and similar upload, based on network availability.  My first WAP phone the company paid for us to try out was analog, Ericsson 287 LX around about 2000.. good, slow times.  Ironic, when they were asking us to convert subscribers D/A.  We still had a WAP team in Washington hooking up those brand new analog data connections.  (I digress)
User Rank: Apprentice
12/16/2012 | 4:27:21 AM
re: Wireless Carrier Rankings: AT&T Vs. Verizon
I have worked in the cellular world for three years now. I have had LTE devices since the very first US device launched. The HTC Thunderbolt. If I have to read one more article that compares ATT and Verizon's 4G LTE networks by someone that clearly doesn't know how to take all of the factors into account. ATT has FAR less devices on its network that are running 4G LTE. Verizon's network is considerably more congested that ATT's. I have both carriers because I was an employee for ATT, and now work for Verizon. Verizon is a far superior company.
User Rank: Apprentice
11/29/2012 | 4:28:09 PM
re: Wireless Carrier Rankings: AT&T Vs. Verizon
I am a FORMER Verizon customer for two reasons:
1)Verizon did NOT adequately provide good service in my geographic area (suburbs of Atlanta). Verizon acknowledged they had poor service in my area and told me to either a) BUY a booster ($199) to improve their service to my home, or b) to cancel my policy with no penalties because they knew they had no plans to improve the existing service in my area.

2) I was fed up with the rudeness and indifference exhibited by Verizon's customer service.

I am now with AT&T, have no problems with connectivity and their customer service is FAR BETTER than Verizon.

T-Mobile, Sprint? Pulll-eeeeez.

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