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Why Enterprises Should Study Social Experience Design
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Deb Donston-Miller
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Deb Donston-Miller,
User Rank: Apprentice
8/18/2011 | 3:43:32 AM
re: Why Enterprises Should Study Social Experience Design
I think one of the keys here is what you mentioned in terms of not only building social networking capabilities but building the most appropriate capabilities for your users/customers--be it Facebook-style, Twitter-style or some mix of styles.

Deb Donston-Miller
Contributing Editor, The BrainYard


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