Doctors Take Dim View Of Users' Online Ratings - InformationWeek
Doctors Take Dim View Of Users' Online Ratings
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User Rank: Apprentice
1/28/2013 | 9:27:25 PM
re: Doctors Take Dim View Of Users' Online Ratings
"20% of Internet users -- a subset of all consumers and, therefore, of patients -- had consulted online reviews of particular drugs or medical treatments, doctors, hospitals or other providers. Just 3 % to 4% of Internet users had posted reviews of healthcare services or providers."

This is interesting to hear, considering the supposed trend of patients self-diagnosing through sites like WebMD, etc. It would be interesting to explore what type of reviews that 3% to 4% posted in regard to their healthcare service or provider -- based on previous research and trends I've seen on sites like Yelp, etc., I'm assuming negative.

Michelle McNickle
Associate Editor
InformationWeek Healthcare
User Rank: Ninja
1/24/2013 | 12:52:44 AM
re: Doctors Take Dim View Of Users' Online Ratings
I was in need to find a new doctor (the old one had poor manners and lacked any understanding of privacy). I went exclusively by online reviews and picked a new doctor. After my first visits I can only state that the reviews were spot on as were the many negative reviews for my old doctor.
Maybe it is that doctors don't stuff the ballot box with fake positive reviews as is the case with many other goods and services.
User Rank: Apprentice
1/23/2013 | 4:05:05 AM
re: Doctors Take Dim View Of Users' Online Ratings
I don't know -- it seems healthcare professionals may just want to overlook the obvious. Often, those who take the time to review something (or rate something) feel pretty strongly about it.
User Rank: Moderator
1/23/2013 | 12:05:13 AM
re: Doctors Take Dim View Of Users' Online Ratings
No, these ratings have lived out their time, chuck them. I am an old hat at this and found my doctor who had been dead ofr 8 years still shown and every time I get on one, easy to find flawed and errors and report card over all rating is joke, giving UCLA a C when it's th only place in the US to get some lifesaving procedures. These sites make money from advertising and ad exposure and could care less about accuracy about the doctors, and I'm not talking about what patients say, I'm talking the over all site. Go look up Gary Michelson on Healthgrades who retired at least 10 years ago who's on the Forbes list of riches as he won a few billion from Medtronic on patents they abused, you'll see him still on Health grades open for new

Myself and a bunch of doctors went through all this a couple years ago and even compared the data to Medicare's listings and there's didn't have as much but the government has was better...time to fry these sites... yellow page type directory is fine. AMA even interviewed me as the number of dead doctors we found was amazing:) They practice medicine on these sites in the after life:) Every time I I tweet one of these posts the RTs light up.

Doctor's don't have time to chase all these sites for accuracy, who are they kidding but now we have the same thing with consumers not liking it either with data collected about yourself riddled with errors. Check out some of the Attack of the Killer Algorithm posts, every day events with flawed data and dirty code that can deny. PS forgot to add I'm a data base persona not just one complaining so have some first hand expertise here so thought I should say that to distinguish my comments here:)

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