MetLife Uses NoSQL For Customer Service Breakthrough - InformationWeek
IoT
IoT
Comments
MetLife Uses NoSQL For Customer Service Breakthrough
Threaded  |  Newest First  |  Oldest First
D. Henschen
50%
50%
D. Henschen,
User Rank: Author
5/13/2013 | 8:57:57 PM
re: MetLife Uses NoSQL For Customer Service Breakthrough
This is a significant advance on an age-old problem. I just so happened to interview a CIO using Oracle Endeca to integrate 20 disparate sources, but it took eight months to roll out the application. I have to do more research before I can say for sure it's an apples-to-apples comparison. Stay tuned for that one, but if anyone knows a thing or two and can compare consolidating access to structured, semi-structured and unstructured info using Endeca-like search technology vs. a NoSQL database, by all means share your insights.
ChrisMurphy
50%
50%
ChrisMurphy,
User Rank: Author
5/13/2013 | 10:23:01 PM
re: MetLife Uses NoSQL For Customer Service Breakthrough
we ran a recent article about the city of Chicago using MongoDB to pull data from dozens of legacy enterprise IT systems so it could have that data in one place for analysis, including layering a mapping program over it for analysis. instead of one view of the customer, that could do things like one view of a building, telling an employee everything about it from various city departments.


How Enterprises Are Attacking the IT Security Enterprise
How Enterprises Are Attacking the IT Security Enterprise
To learn more about what organizations are doing to tackle attacks and threats we surveyed a group of 300 IT and infosec professionals to find out what their biggest IT security challenges are and what they're doing to defend against today's threats. Download the report to see what they're saying.
Register for InformationWeek Newsletters
White Papers
Current Issue
Digital Transformation Myths & Truths
Transformation is on every IT organization's to-do list, but effectively transforming IT means a major shift in technology as well as business models and culture. In this IT Trend Report, we examine some of the misconceptions of digital transformation and look at steps you can take to succeed technically and culturally.
Video
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Flash Poll