CIO Profiles: Barry Grant Of iQor - InformationWeek
IoT
IoT
Comments
CIO Profiles: Barry Grant Of iQor
Newest First  |  Oldest First  |  Threaded View
OtherJimDonahue
50%
50%
OtherJimDonahue,
User Rank: Apprentice
6/24/2013 | 1:43:54 PM
re: CIO Profiles: Barry Grant Of iQor
I edited this piece for the last print issue of the magazine, and didn't have room for this comment from Barry Grant, which I thought was worth sharing here:

"The most underrated [IT movement] is the impact speech recognition technology, combined with unstructured data from social media and other channels, will have on business. We can now combine what happens inside the contact center with what's happening out on the Internet to gain real-time insights in customer and product trends. This type of sentiment analysis is helping companies better serve their customers and identify problems early on."

What IT movement do you think is undervalued?

Jim Donahue
Managing Editor, InformationWeek


2018 State of the Cloud
2018 State of the Cloud
Cloud adoption is growing, but how are organizations taking advantage of it? Interop ITX and InformationWeek surveyed technology decision-makers to find out, read this report to discover what they had to say!
Register for InformationWeek Newsletters
White Papers
Current Issue
Cybersecurity Strategies for the Digital Era
At its core, digital business relies on strong security practices. In addition, leveraging security intelligence and integrating security with operations and developer teams can help organizations push the boundaries of innovation.
Video
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Flash Poll