5 Ways Mobile Marketers Can Hold Consumers' Attention - InformationWeek

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5 Ways Mobile Marketers Can Hold Consumers' Attention
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Marilyn Cohodas
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Marilyn Cohodas,
User Rank: Author
2/25/2014 | 8:38:34 AM
Re: Good suggestions
Thanks for that link anon4634978612! It's good advice that bears repeating -- and not just for mobile customers:

Taking the time to know the situation and customer can save you a lot of embarrassment and even some lost customers. Because the only thing worse than telling a customer he or she is wrong, is telling them they're wrong when they're actually right!

anon4634978612
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anon4634978612,
User Rank: Apprentice
2/25/2014 | 8:26:41 AM
Re: Good suggestions
Hii Marilyn, I was also looking for the same then I landed on a page <a href="http://www.m2onhold.com.au/news.php#11">http://www.m2onhold.com.au/news.php#11</a>  Here I came to know that how effective is this on hold messaging technique. After adopting this method, not only we can maintain a good relationship with our customer, but we also can increase the total sell, but condition is that the message should be full of updated information. Professional can do this job very precisely. 
SachinEE
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SachinEE,
User Rank: Ninja
11/27/2013 | 1:16:11 AM
Re : 5 Ways Mobile Marketers Can Hold Consumers' Attention
@ Alison Diana, that's what we call interaction, right? Nothing can be more catching than getting the feeling of being noticed and addressed. Responding to Facebook page likes gives a strong message to customers that they are taken care of. Addressing customers' concerns and issues is one thing, responding to their questions is another. Response is as important as resolving their issues.
SachinEE
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50%
SachinEE,
User Rank: Ninja
11/27/2013 | 1:16:05 AM
Re : 5 Ways Mobile Marketers Can Hold Consumers' Attention
We can't overemphasize the importance of visuals in stories. As goes the saying, "One good picture is worth 1000 words." This is actually perceivable in the real world. Importance of visuals is more important than ever in today's smart phone world. People take less pain in reading the long texts on small screens. They rather like to grab in a minute what they want to know.
shamika
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shamika,
User Rank: Ninja
11/23/2013 | 9:15:03 PM
Re: Engage - Fast
It is always better to have a positive relationship with customers in order to increase your sales. Making your business more attractive is the best way to do this. 
Alison Diana
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Alison Diana,
User Rank: Moderator
11/22/2013 | 10:32:34 AM
Engage - Fast
I find one of the best ways to keep me coming back to a site is to respond to my comments, whether it's a simple like or an answer to a question when warranted. While dealing with one or two retailers' poor service, their social media initiatives were actually the best routes to customer support. 
Marilyn Cohodas
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50%
Marilyn Cohodas,
User Rank: Author
11/22/2013 | 9:49:06 AM
Good suggestions
Thanks for the tips, Michael. Can you give us some examples of some your favorite mobile messaging campaigns? 


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