6 More Enduring Truths About Selecting Enterprise Software - InformationWeek

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6 More Enduring Truths About Selecting Enterprise Software
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Laurianne
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Laurianne,
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12/16/2013 | 10:32:48 AM
Open Source
Love the use of the word theological in this column. Open source certainly used to be a religious debate for some people. The growing influence of the OpenStack community shows how the situation has changed.
D. Henschen
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D. Henschen,
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12/16/2013 | 10:03:32 AM
Tech Isn't The Only Thing
I'd say "tech isn't the only thing" rather than "technology isn't necessarily a good thing." Writing up one of our InformationWeek CIO of the Year profiles, University of Kentucky CIO Vince Kellen told me that in addition to doing all sorts of fancy predictive analytics about student retention, the executive in charge of retention said, "why don't we just ask students if they plan to return?"

As a result, the school added a simple question to a series of mini, one-question, yes-or-no polls that the school sends out via mobile devices. So in addition to having high-tech predictive models, it also uses the low-tech mobile question, "do you plan to return to school in the spring/next fall?" If the student selects "no," they're sure to get a call from their guidance counselor. 


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