Facebook History: 10 Defining Moments - InformationWeek

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Facebook History: 10 Defining Moments
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Kristin Burnham
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Kristin Burnham,
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2/24/2014 | 9:07:59 AM
Re: Facebook History: 10 Defining Moments
Absolutely. Facebook's privacy wave has been an interesting one to ride. No matter their mistakes -- how big or how small -- users keep coming back. That says something about the service it's providing.
Kristin Burnham
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Kristin Burnham,
User Rank: Author
2/4/2014 | 8:57:04 AM
Re: No crisis moments?
Resilience: absolutely. Facebook's Andrew Bosworth touched on this in a post this morning reflecting on Facebook's last 10 years:

"When I joined Facebook we were a bunch of clever but irreverent kids (and one irreverent Jeff Rothschild). We were deeply skeptical of accepted wisdom, perhaps because the wisdom at the time did not look favorably upon our chances of succeeding. Instead we took unconventional approaches to everything from what we built and how we built it to how we financed and operated the company. More often than not we would stumble and frequently we would learn why accepted wisdom was exactly that. But occasionally our naive confidence that we could forge our own path paid off and unlocked something that was completely ours."
David F. Carr
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David F. Carr,
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2/3/2014 | 4:33:40 PM
Re: No crisis moments?
Ah, too many errors to count. That makes sense.

And yet you could say recovering from all those missteps shows resilience, which might be one of Facebook's most defining characteristics.
WKash
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WKash,
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2/3/2014 | 2:05:49 PM
Next generation
It's interesting to hear how many teenagers I speak with who've moved on from Facebook...and what that portends as Facebook moves into its own adolescence.
Kristin Burnham
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Kristin Burnham,
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2/3/2014 | 12:12:01 PM
Re: No crisis moments?
@David, you can find the item about News Feed on page 2.

I considered adding items related to Facebook privacy missteps, such as the Facebook Beacon and Sponsored Stories lawsuits, but their errors in that category are many. It's hard to pick out one or two that were "defining moments," especially since it's something the company still struggles with today. You'll find a few of those missteps in a story posting tomorrow, so stay tuned for that.

 
Laurianne
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Laurianne,
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2/3/2014 | 11:04:43 AM
Re: No crisis moments?
Interesting that the News Feed is still not loved, years after its introduction. The algorithm still doesn't give some people what they want. Readers, look for follow-up coverage on this topic tomorrow, including a look at stumbles.
David F. Carr
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David F. Carr,
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2/3/2014 | 11:01:27 AM
No crisis moments?
I'm surprised you didn't include some of the changes they've introduced over the years that produced a backlash, from the introduction of the news feed to some of the social ad programs that prompted privacy complaints. I'd say those were "defining moments" in some sense, showing the personality of the company. On the other hand, I can see where they might not rank in the top 10 if you consider them mere speed bumps or miny dustups.
Kristin Burnham
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Kristin Burnham,
User Rank: Author
2/3/2014 | 9:36:01 AM
What's next?
Facebook has had its share of ups and downs over the last 10 years. What are your predictions for the company in the years to come?
Ariella
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Ariella,
User Rank: Author
2/3/2014 | 9:34:53 AM
FB history
Of course, it was letting anyone join that made FB into the best known social network that it has become. That doesn't mean it's best (not IMHO) but that it has the most recognition. It tends to be the first thing businesses look at when they go into social media even after Twitter has taken off and Google+ has allowed brand pages. 


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