Digital Innovation: Internal Or External Team? - InformationWeek
Digital Innovation: Internal Or External Team?
Newest First  |  Oldest First  |  Threaded View
Shane M. O'Neill
Shane M. O'Neill,
User Rank: Author
2/5/2014 | 1:15:53 PM
Re: External disruption team
That's Apple being Apple. McQuivey told me transparency is so important with both internal or external teams. There will already be suspicion and resentment, so come clean right away. There's less resentment with an internal team because, by design, people from different departments will be part of the team. It's kept more in the family even if it's a dysfunctional family. External teams are trickier.

Wal-mart has had success buying small companies to be used as separate innovation teams. McQuivey also mentioned a healthcare company, Intermountain Healthcare, that used a standalone company housed in a separate building tasked with working with vendors and testing and recommending medical devices and services. In this case an outside team worked: Doctors and nurses began to collaborate with lab employees on their tech needs and communication with vendors improved. So did patient care results.

It doesn't always go so smoothly. The decision to to go internal or look outside depends on the company's culture, structure and budget.

User Rank: Author
2/5/2014 | 12:18:11 PM
External disruption team
Shane, did he have examples of successful efforts to use external disruption teams? The Apple iphone innovation model used secret internal teams, where people had "need to know" separation. Quite different.

2017 State of IT Report
2017 State of IT Report
In today's technology-driven world, "innovation" has become a basic expectation. IT leaders are tasked with making technical magic, improving customer experience, and boosting the bottom line -- yet often without any increase to the IT budget. How are organizations striking the balance between new initiatives and cost control? Download our report to learn about the biggest challenges and how savvy IT executives are overcoming them.
Register for InformationWeek Newsletters
White Papers
Current Issue
Top IT Trends for 2018
As we enter a new year of technology planning, find out about the hot technologies organizations are using to advance their businesses and where the experts say IT is heading.
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Flash Poll