UPMC Tablet App Speeds EHR Access
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David F. Carr
David F. Carr,
User Rank: Author
2/28/2014 | 10:59:49 AM
Re: IT as revenue driver
I asked CIO Dan Drawbaugh what approach he would take if he was to parachute in to some struggling inner city hospital as its CIO, rather than having all of UPMC's resources to draw on. He maintained that he'd favor the same strategy of carving out some fraction of that hospital's limited IT resources to work on innovation and try to generate additional revenue for the hospital.

I'm not sure he convinced me that would be a practical strategy for everyone to pursue, but there's always a case to be made for thinking big.

What do you think?
David F. Carr
David F. Carr,
User Rank: Author
2/28/2014 | 10:54:55 AM
Have you seen other things like this?
Have you seen other tools that do a similar job of bringing multiple #EHR and clinical applications together around a "care pathway"? This reminds me of some of the web technologies for integrating multiple apps at the user interface level, with iframes and a bit of JavaScript, rather than trying to do heavy-duty integration.

A lot of other systems on display at HIMSS14 focused on bringing doctors and institutions together across the continuum of care. UPMC and its partners focused on bringing together the info the individual doctor needs in the course of his work and minimizing the friction associated with switching from one application to another.
User Rank: Author
2/28/2014 | 10:25:48 AM
IT as revenue driver
UPMC is much more aggressive than most companies about taking its ideas for tech-driven internal improvement and turning that into commercial tech products to sell to other healthcare companies. My sense is that companies need to commit to this IT-as-revenue as a business model like UPMC has, and that it's hard to do for a one-off great idea IT has. Do others out there have experience with doing this? 

[If you're really interested in this idea, I'm going to be interview Rebecca Kaul and UPMC's CIO at the InformationWeek Conference in a month. Details at ]


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