Bring Everything: BYOD's Evolution In Higher Education - InformationWeek

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Bring Everything: BYOD's Evolution In Higher Education
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Marilyn Cohodas
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Marilyn Cohodas,
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3/3/2014 | 8:58:18 AM
Re: Wild Wild West of Campus WiFi
Thanks for such an indepth reply, Brian. I'm quite surprised at the level of support you are providing -- even for game consoles. (I suspect that your Type A personality is also related to serious empathy and fond memories of dormroom gaming in your own college experience!).  It's great to read about support teams that go above and beyond in the era of exploding demand and shrinking resources. 
Marilyn Cohodas
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Marilyn Cohodas,
User Rank: Author
2/28/2014 | 3:49:02 PM
Wild Wild West of Campus WiFi
Great article Brian! Curious to know what kind of demands this places on the networking team in terms of technical support when students run into problems. I assume it is BYO tech support at the end-point. But is there a grey area? 


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