Top 5 MDM Must-Do Items - InformationWeek

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Michael A. Davis,
User Rank: Apprentice
2/1/2012 | 1:20:23 AM

re: Top 5 MDM Must-Do Items

Vocio, when the IT team does not properly include the user community in the process of deploying MDM and just tells them "use a 6 character password on your lock screen" and enforces it, it pisses them off and they end up trying to circumvent controls rather than working with them. This was the main reason I recommended the mobility council.

I too have done many mobility projects (security being the main driver for it) and most of the time the users are the ones that complain enough about a control that they get management to make IT/security modify the control. When IT explains the control, why it is needed and works with the users, there is less control change.

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Michael A. Davis,
User Rank: Apprentice
2/1/2012 | 1:17:52 AM

re: Top 5 MDM Must-Do Items

I didn't mention any vendors on purpose. This wasn't meant to be a piece on vendor features. My thoughts on GOOD's MDM solution is that is does what all the other do so it would be a viable MDM solution

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Vocio,
User Rank: Apprentice
11/22/2011 | 12:15:24 AM

re: Top 5 MDM Must-Do Items

Michael great points but I'm not sure about the comment "but it can work--if the IT team doesn't end up alienating users and motivating them to bypass your controls."

As a mobility consultant I spend a lot of time with enterprise clients creating solutions (controls) for devices because most IT decision makers feel device security supersedes alienating users.

As an IT manager/CIO/IT Director I'd rather alienate a user than have to explain to board members and the CEO why sensitive corporate data was made public, or fell into the wrong hands.

The goal is to aim for a sweet spot where a business can control corporate data and employees can have the freedom, but a lack of control, where one could exist, and then having sensitive corporate data exposed, would seem to be contrary to the mission of IT in my opinion.

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DONOVAN BURBA,
User Rank: Apprentice
11/17/2011 | 3:39:39 AM

re: Top 5 MDM Must-Do Items

Ironic that your oversight not mentioning GOOD technology is the very solution to all your above bulletpoints. Either your are ignoring their solution, or missing "it" entirely. It's like forgetting that Google does search and your whitepaper is on Alta Vista.

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