Microsoft's Got The Fix For Apple iPod Glitch On Windows Vista - InformationWeek

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Hardware & Infrastructure

Microsoft's Got The Fix For Apple iPod Glitch On Windows Vista

Apple continues to caution iPod and iTunes users about other Windows Vista-related problems.

Microsoft on Wednesday issued a software patch that's designed to fix a potentially serious problem that could plague Apple iPod users who try to connect the trendy digital music players to computers running Microsoft's new Windows Vista operating system.

Apple has warned iPod customers that use of the "Safely Remove Hardware" feature in the Vista system tray to undock the devices could ruin their iPod software. Apple has said that iPod users should only use the "Eject iPod" command in Apple's iTunes software to safely disconnect the iPods.

Microsoft's new patch is supposed to fix that particular problem.

However, Apple continues to caution that iPod and iTunes users could experience a number of other Windows Vista-related problems, including contacts and calendars that won't synchronize properly and difficulties in making changes to iPod settings.

A Microsoft executive said company software engineers are collaborating with their peers at Apple to resolve the remaining issues. "ITunes is a great product and it's important for our customers. We're working really closely with Apple," said Dave Wascha, director of partner marketing in Microsoft's Windows client group.

Windows Vista compatibility has been a thorny issue for a number of major software developers ever since Microsoft released the product in January. Adobe Systems, for instance, recently indicated that it would not update its current line of digital publishing products -- including Photoshop, Dreamweaver, and InDesign -- for full Windows Vista compatibility.

Instead, Adobe said it will focus its development resources on ensuring that its forthcoming CS3 product suite is fully Vista compatible. The decision has prompted protests from some Adobe customers that were not planning to upgrade to the new CS3 suite.

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